SENIOR CARER – DOMICILIARY

Job Title

Senior Care Worker

Standard Occupational Classification Code

6146

Job Hours

Flexible, depending on the needs of the business 40 hours per week

Salary

£20 460 per annum

Location

Kingston, Hampshire and Surrey

Reports to

Line Manager and Management Team

Contractual notes

Permanent

Job Summary/ Purpose

  • To look after the physical, emotional, cultural and social needs of the Clients using a person-centred approach.
  • To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights.
  • To create and maintain good professional relationships with Clients, their family and friends and other stakeholders.
  • To actively support other Care Workers.
  • To adhere to all regulatory and statutory obligations and CMS policies, procedures and guidelines.
  • To actively market CMS and promote a positive, personal and professional profile, ensuring the good reputation of CMS at all times.

Job Responsibilities

  1. Care provision
  • To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities.
  • To know and understand the care and support of the Client.
  • To undertake the tasks detailed in the Client’s care and support plan using a person centred approach and in the least intrusive way.
  • To encourage the independence and motivation of the Client and not foster dependent behaviour.
  • To provide input into the care and support plans of Clients by regularly feeding back to the Field Care Supervisor.
  • To assist Clients getting up in the morning and going to bed at night.
  • To assist Clients to wash, bath and shower.
  • To assist Clients to dress and undress.
  • To assist Clients to look after their skin, teeth, hair and nails.
  • To assist Clients with toileting, continence management and personal hygiene.
  • To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment.
  • To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements.
  • To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management.
  • To use manual handling equipment safely and correctly.
  • To take responsibility for the safe handling of property and equipment belonging to the Client.
  • To maintain good communication and develop effective working relationships with Clients.
  • To provide companionship to the Client, actively talking and listening to them about their interests.
  • To help the Client to maintain contact with their family and friends.
  • To accompany the Client on trips into the community.
  • To assist the Client to manage their personal affairs.
  • To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights.
  1. Recording and reporting
  • To maintain detailed accurate records in respect of care and medication support given and tasks undertaken.
  • To regularly read care and support plans, acknowledging changes.
  • To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it.
  • To promptly report to the office or Out of Hours Care Coordinator any issues concerning the care, support, wellbeing or behaviour of the Client and update records accordingly.
  • To continue to monitor where concerns have been reported and recorded.
  • To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager.
  • To report any complaints to the office or Out of Hours Care Coordinator.
  • To contact the office or Out of Hours Care Coordinator if running late.
  1. General
  • To dress appropriately, wearing uniform and using personal protective equipment provided by CMS.
  • To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery.
  • To attend and participate in regular Care Worker team meetings and any other relevant meetings.
  • To attend in house and external training pertinent to the role of Care Worker.
  • To ensure completed weekly timesheets are submitted on time.
  • To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the Field Care Supervisor.
  • To aim to ensure everyone has equal treatment and equal access to services and employment.
  • Any other duties requested by Senior Management, which are within the scope of the post.

Special Conditions attached to post

• Flexible working, as evening and week end work is required

• Own transport

Person specification

Essential

Desirable

Qualifications

NVQ Level 3 in Health and Social Care

  • Diploma in Health and Social Care

Experience & Knowledge

  • Experience of providing high standards of care provision
  • Experience of meeting the needs and support of Clients
  • Experience of fostering professional relationships with customers
  • Sound understanding of good care principles
  • Understanding of regulations and legislation within the domiciliary care profession
  • Understanding of safeguarding adults at risk

Skills, Abilities and Attributes

  • Strives to reach the highest standards in customer service
  • Communicates effectively, both verbally and non verbally
  • Compassionate, patient and empathetic
  • Flexible and approachable with a positive attitude, even under pressure
  • Self-motivated
  • Deals with emergencies and difficult situations
  • Records with accuracy and detail
  • Works on own initiative
  • Team player
  • Commitment to own professional and personal development

Role specification

  • The right to live and work in the UK
  • At least 3 months' previous paid experience working in a care environment in the UK within the last 3 years
  • Referee contact details for your current place of work, including a manager who can comment on your ability, and for all employments in the past 3 years
  • A certificate confirming your participation in a practical Moving and Handling course in the last 12 months (or a willingness to pay for a practical Moving and Handling Caremaid course)
  • You will need access to a smartphone, iPhone (7 or later), iPad or iPod touch compatible with IOS 13.1 (or later) or Android device with a 10 operating system (or later), with internet access to manage your rota via our homecare app

Other

Ability to travel