Practice Manager – Bermuda (Relocation Opportunity)
We are currently recruiting for an experienced Practice Manager to join a leading Health & Wellness Centre in Bermuda. This is an excellent opportunity to take your career internationally while working within a high-quality, patient-focused environment, supported by a comprehensive relocation package.
The Role
As Practice Manager, you will take full responsibility for the operational leadership and day-to-day management of a busy multidisciplinary health and wellness centre. You will ensure efficient service delivery, regulatory compliance, strong team performance, and an exceptional patient experience.
Key Responsibilities
Operational Management
- Oversee daily clinic operations, ensuring smooth and efficient service delivery
- Implement and monitor operational policies, procedures, and workflows
- Manage scheduling, capacity planning, and resource allocation
Leadership & Team Management
- Lead, motivate, and develop administrative and clinical support staff
- Manage recruitment, onboarding, performance reviews, and training
- Foster a positive, collaborative, and patient-centred culture
Compliance & Governance
- Ensure compliance with Bermuda Health Council standards and relevant regulations
- Maintain accurate records, policies, and operational documentation
- Support audits, inspections, and quality assurance processes
Financial & Business Performance
- Manage budgets, billing processes, and cost control measures
- Monitor KPIs, revenue streams, and operational performance
- Identify opportunities for growth, efficiency, and service improvement
Patient Experience
- Ensure a high standard of patient care and satisfaction
- Handle escalated patient queries and complaints professionally
- Drive continuous improvement in service delivery
Location
Bermuda (Relocation required)
Salary & Benefits
- Salary: B$85,000 per annum
- Airfare covered
- Full visa sponsorship
- 3 months rent-free accommodation
- Option to remain in company accommodation thereafter (rent applicable)
- 50% healthcare insurance contribution
Requirements
- Proven experience as a Practice Manager or similar role (healthcare setting preferred)
- Strong leadership and people management skills
- Solid understanding of healthcare operations, compliance, and governance
- Financial and operational management experience
- Highly organised, proactive, and able to work independently
- Excellent communication and problem-solving abilities
- Willingness to relocate to Bermuda