Night Auditor

A 200 rooms Luxury hotel in Cheshire, UK is looking for a NIGHT AUDITOR to join the team. This is a great opportunity for someone who is energetic and wants to work with an excellent team.

Responsibilities for Night Auditor

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Process invoices, post checks to vendors and distribute employee checks
  • Respond to guest complaints, requests and emergencies
  • Reconcile all accounts in a timely manner
  • Verify that all EOD work has been performed by other departments
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations

Qualifications for Night Auditor

  • Experience working on Opera system
  • Excellent communication and math skills
  • 2+ years' experience in customer service or hospitality
  • Able to learn computer functions and other on-the-job skills
  • Strong eye for details
  • Good problem-solving skills
  • Ability to multitask
  • Solid customer service skills
  • Strong written and verbal communication skills
  • Exceptional customer service skills

Wages: £26,000


Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

    • Share of the service charge
    • Discounted hotel accommodation for yourself, family and friends
    • Discounted food and drink to enjoy in the hotel when not on shift
    • Complimentary use of our gym and swimming pool facilities
    • Complimentary round of golf and only £10 a round for friends and family
    • 20% off treatments
    • 15% off spa retail
    • Use of the luxury Spa Garden for only £25 each for yourself and friend or family member
    • Occupational Health support
    • Rewarding our Stars of the Month
    • Celebrating employee birthdays
    • Refer a friend scheme
    • Learning and Development for your career progression
    • Access to high street discount platform
    • Access to a wellbeing platform
    • Access to an Employee Assistance Program

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    Minimum Graduation is Degree or Diploma compulsory